PLACING YOUR ORDER:
When your order is placed, you will receive an order confirmation email along with a separate email containing your invoice.
Once your order has been marked as shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your order.
Only orders marked as “shipped” by the shipping carrier can be tracked.
Please allow up to 10 working days for your order to be dispatched during the Archive sale.
Please note that we are unable to accommodate requests to combine or edit orders post-purchase.
Once an order has been placed, we’re unable to make any changes or cancellations.
Should you need urgent assistance, please get in touch with our customer service team, who’ll be happy to help where possible.
Order Cancellations
In the event that we are unable to fulfil your order, it will be cancelled, and you will be notified via email.
A full refund will be issued, which may take 4–7 business days to process.
DELIVERY OPTIONS:
United Kingdom:
DHL Express. Please allow 1-2 working days for delivery, following dispatch.
Flat rate of £7.95 for shipping on all orders.
Rest of the World
DHL Express. Please allow 3-5 working days for delivery, following dispatch. Duties and Taxes are included in all shipments to the countries listed below.
Australia:
$40 AUD Delivery fee for all orders.
Canada:
$30 CAD Delivery fee for all orders.
China:
275 CNY Delivery fee for all orders.
Denmark:
240 Dkr Delivery fee for all orders.
Finland:
€25 Delivery fee for all orders.
France:
€25 Delivery fee for all orders.
Germany:
€25 Delivery fee for all orders.
Hong Kong:
300 HKD Delivery fee for all orders.
Italy:
€25 Delivery fee for all orders.
Japan:
5500 JPY Delivery fee for all orders.
South Korea:
50,000 KRW Delivery fee for all orders.
Netherlands:
€25 Delivery fee for all orders.
Norway:
350 Nkr Delivery fee for all orders.
Spain:
€25 Delivery fee for all orders.
Sweden:
375 SEK Delivery fee for all orders.
Switzerland:
25 CHF Delivery fee for all orders.
United States:
$25 USD Delivery fee for all orders.
Rest of Europe:
€25 Delivery fee for all orders.
Rest of the world:
£35 Delivery fee for all orders.
